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Shop Frequently Asked Questions

Ordering

What Payment types do you accept online?

We accept Visa, Mastercard, Discover, and American Express cards.

How do I set my order to in-store pickup?

If  the product is labeled as “Local Pickup”, simply add your chosen items to your cart. Our system automatically sets orders to in store pickup.

Can I have my purchase shipped?

Unfortunately, shipping is not available at this time.

Where should I pick up my order?

Local Pickup orders are available for pickup at Mulligan’s Pro Shop during their regular business hours.

Picking Up Orders

How long will it take for my order to be ready?

Please allow up to 48 business hours for our dedicated staff to hand-fulfill your order.

How will I know when my order is ready for pickup?

You’ll receive a email notification as soon as your order is ready for pick up.

Where should I pick up my order?

Local Pickup orders are available for pickup at Mulligan’s Pro Shop during their regular business hours.

How long do I have to pick up my order?

Once you’ve been notified your order is ready for pickup, you’ll have 14 days to pick up your order.

What should I bring to ensure a smooth pickup?

Bring your receipt and a valid photo ID with you to pick up your order.

Physical Pass Questions

When are Physical Passes activated?

Physical Passes are activated at the time of fulfillment. This includes all passes that are marked as “Local Pickup” on the online store.

How long do I have to swipe my Physical Passes cards for the first time?

Pass cards must be swiped for the first time within 6 months of activation to remain valid. This gives you flexibility while ensuring the passes are ready when you’re ready to start the fun!

How long are Physical Passes valid after the first swipe?

After the first swipe, the pass remains valid for 365 days, offering a year of enjoyment from the activation date.

When are Paperless Passes activated and when do they expire?

All Paperless Passes are activated and ready to use at the time of purchase.

VIP Paperless Passes expire 365 days from the date of purchase.

All Day Passes, Value Passes, Ultimate Passes, and other single day passes expire 180 days after purchase. This gives you time to use them even if you miss the day you planned to visit.

How can I check the remaining time on my pass card?

For your convenience, you can easily check the remaining time in person, contact us via email, or give us a call. We’re happy to help you make the most of your passes!

Virtual Pass Questions

Toad's Fun Zone